Privacy Policy

1. Introduction

Welcome to ScoutAI ("we," "our," or "us"). This Privacy Policy explains how After9Labs collects, uses, discloses, and safeguards your information when you use our ScoutAI application, a profit identifier service that helps you scan items in thrift stores and compare prices from eBay and other marketplaces.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you use ScoutAI, we may collect:

• Account information (email address, username, password)
• Profile information (name, profile picture)
• Photos and images you scan of items in thrift stores
• Search history and scanned item data (product names, brands, categories)
• Price comparison data and marketplace preferences
• Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• Device information (device type, operating system, unique device identifiers, camera specifications)
• Log data (IP address, browser type, access times, pages viewed)
• Usage data (scans performed, searches made, features used)
• Location data (with your consent, for regional price comparisons and marketplace availability)

2.3 Scanned Item Data

When you scan items using ScoutAI, we process the images to identify products and retrieve price comparison data. These images are processed using image recognition technology and may be temporarily stored for service delivery and improvement purposes.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the ScoutAI service
• Process scanned images to identify items and retrieve product information
• Compare prices across eBay and other marketplaces
• Personalize your experience with relevant price alerts and recommendations
• Track your scanning history and saved items
• Process transactions and send related information
• Send service updates, security alerts, and support messages
• Improve and optimize our image recognition algorithms and price comparison accuracy
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Image Processing and Item Recognition

Important: Our item scanning and price comparison features require processing of photos you take. Here's how we handle this data:

• Images are processed securely using image recognition technology to identify products
• Your scanned images remain yours; we do not claim ownership of user-uploaded content
• Scanned images are used solely for product identification and price comparison within the app
• We may use anonymized, aggregated scan data to improve our recognition algorithms
• You can delete your scanned images and search history at any time from your account

5. Third-Party Marketplace Data

ScoutAI retrieves price and product information from third-party marketplaces including eBay and other platforms. This data is collected through publicly available APIs and web scraping methods. We do not control the privacy practices of these third-party marketplaces.

When we display price comparisons, we may include links to third-party marketplace listings. Clicking these links will take you to the respective marketplace's website, which has its own privacy policy.

6. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our service (hosting, image processing, payment processing, analytics, marketplace data providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

7. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure servers and infrastructure
• Regular security audits and updates
• Access controls and authentication measures

Please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at contact@after9labs.com

10. Children's Privacy

ScoutAI is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as eBay and other marketplaces). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

After9Labs

Email: contact@after9labs.com